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Privacy Policy

1. Who We Are and Contact Us

Outthere24 is a South African-based retailer specialising in outdoor gear, hunting equipment, and firearms, operating through an eCommerce store built on WooCommerce and WordPress.

Registered Business Name: Novel Idea Trading 88 CC
Registration Number: 2002/010149/23
Contact Us  / POPIA / Privacy Policy Email: info@outthere24.co.za
Phone: 014 717 3061
Address: Corner Thabo Mbeki & Nelson Mandela Drive, Modimolle, Limpopo, 0510

2. What Information We Collect

We collect personal information when you:

Create an account

Place an order

Subscribe to our newsletter

Contact us via forms or email

Comment on our blog

The information collected may include:

Full name

Email address

Phone number

Shipping and billing address

ID or firearm license information (where legally required)

Payment details (processed securely via third-party providers)

IP address and browsing behavior (via cookies and analytics tools)

3. Why We Collect Personal Information

We collect your personal data to:

Process and fulfill your orders

Deliver products to your address

Verify legal compliance for firearm sales

Send order and shipping updates

Respond to customer inquiries

Improve user experience on our site

Comply with legal and regulatory requirements

We process this data based on your consent, legal obligations, and legitimate interest to conduct business.

4. POPIA Compliance

As per the Protection of Personal Information Act (POPIA), we:

Collect only necessary personal information

Store it securely and restrict unauthorized access

Do not retain information longer than required

Ensure information is accurate and up to date

Only share it with third parties when necessary (e.g., payment gateways, courier services, and legal authorities)

Offer you the right to access, correct, or delete your information

To exercise your rights under POPIA, please contact us at our POPIA Compliance Email.

5. How We Store and Protect Your Data

Our website uses HTTPS and SSL encryption

User passwords are hashed

Payment processing is handled via trusted third-party services (e.g., PayFast, PayGate)

Personal data is stored on secure servers with limited access

6. Cookies and Tracking Technologies

We use cookies to:

Enhance site functionality

Analyze traffic and usage trends

Remember your preferences

You may choose to disable cookies through your browser settings, though this may affect your experience on our site.

7. Third-Party Disclosure

We do not sell your personal information. We may share it with:

Payment gateways (for secure transactions)

Delivery/courier services (for shipping orders)

Legal or regulatory authorities (if required by law)

Marketing and analytics providers (only anonymized or pseudonymized data)

Each provider is vetted to ensure POPIA-compliant data handling.

8. Marketing Communications

With your consent, we may send you newsletters, special offers, and product updates. You may opt out at any time using the unsubscribe link in emails or by contacting us directly.

9. Children’s Privacy

We do not knowingly collect or process data of individuals under the age of 18. Firearm-related products are restricted to adults in accordance with South African law.

10. Access and Correction of Personal Information

You have the right to:

Request access to the personal data we hold about you

Request corrections or deletion of inaccurate or outdated data

Object to certain forms of processing

To exercise these rights, please email us at our privacy policy email.

11. Changes to this Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated revision date. Continued use of our site implies your acceptance of the policy as revised.

12. Inquiries & Complaints

For any privacy-related inquiries or to lodge a complaint under POPIA, contact:
If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa.
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